Hey Tatyana,
QuickBooks Online Payroll is designed to make the task of paying your employees simple. With powerful calculations and tracking, our systems eliminate the stress of producing tax forms and filing your remittances. There are a few things that can cause that error, so it really helps to take a look at things on our end. I want to make sure you receive the appropriate support to resolve this efficiently. Please choose from the following methods to get in touch with our payroll expert team. They'll be able to quickly identify the specific data causing this issue.
Phone and Chat: Click Contact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
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Don't hesitate to connect with us! I'm confident we'll have no problem getting to the bottom of this.