Ancillary fee payment for QuickBooks Payroll

peppermill · ‎October 02, 2024

I had non-sufficient funds for one employee for one payroll, and just received an email that looks like QuickBooks charged me $100 extra for whatever reason (cash gouge?). Am I reading this right?

This is your invoice for your recently collected ancillary fee payment for QuickBooks Payroll. The total amount paid was charged to your bank account on file.

Invoice Date: 02/10/2024
Invoice Number: 1002609303
Fee Type: Employer Fee Debit
Fee Amount: $100.00
Tax GST/HST (at 13.00%): $13.00
Tax PST (at 0%): $0.00
Total Amount Paid: $113.00

Amanda-B · ‎October 03, 2024

Hey there, peppermill.

Thanks for reaching out to the Community for support. I'd be happy to guide you in the right direction.

Our number one goal is to make sure you get the support you need. With that being said, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting. You can reach them by following the steps below:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

If you have any other questions, feel free to reach out here.

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Ancillary fee payment for QuickBooks Payroll

Ancillary fee payment for QuickBooks Payroll

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