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robbie2
Level 1

Android app issues with adding items

In the android app when creating estimates you can no longer insert items between other items. Only at the bottom then drag them up. And when you drag them up there are all kinds of glitches and errors that are caused.

1 Comment 1
LouiseG
QuickBooks Team

Android app issues with adding items

Hi there, Robbie. Could you please specify the error message you receive when creating an estimate? Providing these details will help us understand the issue and provide you with the appropriate solution.

In the meantime, let’s isolate this glitch by resetting the app and performing some troubleshooting steps to restore normal functionality. To do this, clear the software’s data by going to Settings > Apps > QuickBooks app > Storage > Clear Data.

Alternatively, you can use a web browser to create an estimate so you can arrange your items exactly how you need them.
 

If you have follow-up questions, let us know in the comments below.

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