Hey there kris-schgbusines,
Welcome to the QuickBooks Community! Thanks for reaching out to us here. QuickBooks Online is a great tool that help manage your business. I would be happy to provide some information.
To clear this message, follow the steps below:
1- Head to the Chart of account
2- Select Account history for the account in question
3- Click on Reconcile
4- Click on the Filter (looks like a funnel) and use the dropdown arrow in the Reconcile status, to select Cleared
5- Select Apply
This should clear the message you're seeing. If you require further assistance, I recommend reaching out to the support team outside of the Community. They'll be able to do a screenshare with you to better assist you. You can reach them by following one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter
If you have any other questions, feel free to reach out here.