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NICHOLASMOLO
New Member

bank transfers between multicurrency accounts, why doesn't it do it correctly

when I transfer from my US Chequing to CDN Chequing why does the amount not seem to change correctly. Even though I am using a multicurrency accounts and I have made a conversion with the correct exchange rates and amounts. When making a Transfer Posting.

1 Comment 1
RhoiceW
QuickBooks Team

bank transfers between multicurrency accounts, why doesn't it do it correctly

Thank you for reaching out here in the Community, Nicholas. When transferring funds between multicurrency accounts, QuickBooks uses the exchange rate you've entered at the time of the transfer.

 

To resolve this, I suggest checking the exchange rates by going to the Gear icon.

 

Here's how:

 

  1. Go to the Gear icon, then select Currencies.
  2. Double-check on the exchange rates if they are still accurate.

 

If the exchange rates are correct, I recommend logging out and then logging back into your QuickBooks account. This helps refresh the data and resolves minor glitches that might be causing the issue.

 

Don't hesitate to reply here if you still have concerns related to QuickBooks. We're here to help.

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