Bug in cheque printing - everything is ok except the Memo field on a printed cheque is outside the printable area of the page. How can I fix this?

Hi Michael_L,

Thank you for reaching out to Community.  Welcome!  QuickBooks Online has many valuable features for all of your bookkeeping needs.  Printing your cheques can be done effortlessly once the alignment process has been completed.  I'd be happy to provide some insight here.

After aligning your cheque, I suggest making any necessary changes to the margins as needed.  When you're on the print/preview screen you'll see different icons in the top center of the document.  Hover your curser over the icons and select the one that says Fit to Page.  Continue to print and check the settings by clicking on More Settings and ensure the Scale is accurate, adjust the margins as well.

If you're using pre-printed cheques, the configuration process will have some limitations.  I recommend using cheques that are designed exclusively for use with QuickBooks products that can be purchased here.

Should you require additional assistance, please feel free to contact us.  It would be our pleasure to work with you in real time and help you reach your goal without further delay!

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, please reach back out.  We'd be glad to help!

This screen shot may help explain the issue further.  I have tried to scale the printout in the print dialog but as I mentioned in my original post that just throws everything else off.  As you can see, everything else is aligned to fit on the page properly but the 'MEMO' is pinned right to the left edge of the page with a zero margin.

I appreciate you sending the screenshot for visual reference. At this point, I highly recommend contacting our support team so they can share your screen and assist you with the cheque alignment. You're more than welcome to keep me posted on how you make out. I'll be one message away in case you have further questions.