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UC2019
Level 1

Can I create a statement showing the credit memo and all the charges/invoices applied to it?

 
2 Comments 2
Trish_T
QuickBooks Team

Can I create a statement showing the credit memo and all the charges/invoices applied to it?

Hi UC2019,

 

Welcome to Community!  QuickBooks Online has the flexibility you need when it comes to preparing statements.  I would be happy to provide some insight here!

 

QuickBooks offers three types of statements.  The Balance forward statement shows all activity between the start and end dates you choose.  It has a Balance Forward amount at the top, and keeps a running balance in the Balance column.  You can also choose a balance status of All, Open, and Overdue for this type of statement. All includes customers who have a zero balance.  An Open item statement shows all invoices that have an open balance. The original amount of each invoice is shown along with the open amount.  While the Transaction statement shows all activity between start and end dates you choose. But it doesn't have a balance forward amount and amount due.  However, it does show a Total amount and Amount received for the period instead.

 

To accomplish your QuickBooks goal, I recommend the Transaction statement.  Here's how to create it;

 

1. Open +New and select Statement

2. Use the ▼ dropdown menu and choose Transaction statement, in the Statement type field

3. Set your Customer Balance Status, and enter the Start and End dates

4. Select the desired Recipient from the list

5. Hit Print or preview

 

Feel free to reach out again, if you have other questions.  We would be happy to help!

Accracy Accounting
Level 4

Can I create a statement showing the credit memo and all the charges/invoices applied to it?

I have used this method in the past and seems to do the trick.

 

Assuming there was only one "Receive Payment" used to apply credit memo against invoice

You can just open receive payment record and do a print. It provides you with credit memo info along with the list of invoices applied.

If you have more than one "Receive Payment", you will have to print each one separately and combined the pages.

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