cannot register desktop

here is screenshot 2

It's nice to see you here, @userdoug1,

We want to make sure you're able to activate your license without any issues. You can register the product without the validation code using the manual registration. Go to the Help menu then About QuickBooks Desktop. When you see the green logo, press CTRL + R + P on your keyboard.

If this will show you a blank page again, close and reopen QuickBooks. Make sure to use the Run Administrator option.

You can also use this link for activation if you have the US version: Register QuickBooks Desktop using Intuit Account.

Let me know if you have successfully registered the program using the suggested steps. I want to make sure this is resolved and I'll be right here to assist you anytime. Have a good one!

Thanks for the reply.  However, I can not make any of your suggestions work for me.

1. I can not see the help menu.  The blank page covers it and locks everything in QBD up.  The only way to close it is to "end task" from the Task Manager

2. "Run as administrator" makes not difference

3. I need to use the Canadian version

Any other ideas?

Hi userdoug1,

Thanks for joining this thread. It's essential that you register the trial version of QuickBooks Desktop in order to use it. I'd be happy to point you in the right direction to get the help you need to register the Quickbooks desktop trial 2022 .

I'd recommand that you contact our customer support team to help you register the Quickbooks desktop trial 2022 . You can refer to this article to reach out to our customer support team.

Let me know if you have any questions, I'll be happy to help.

@userdoug1 

Have you purchased a license for QBD 2022? Uninstall your trial version and reinstall the program to use your license code in the installation wizard from scratch.

Another option, purchase the new one time (outright) license for QB Desktop 2021.