Hello Ret3,
Glad to have you join the Community! I'll be happy to show you how to reset the password in QuickBooks Desktop 2024.
Here's how to reset a user password:
- Open QuickBooks.
- Sign in as the admin user.
- Go to Company, select Set Up Users and Passwords.
- Select Set Up Users. Then enter the admin password again.
- In the User List, select the user that needs to change their password. Then select Edit User.
- Enter a new password.
- Select Next twice, then select Finish.
- Open QuickBooks.
- Sign in as the admin user.
- Go to Company, select Set Up Users and Passwords.
- Select Set Up Users. Then enter the admin password again.
- In the User List, select the user that needs to change their password. Then select Edit User.
- Enter a new password.
- Select a challenge question and answer.
- Select Next, then select Finish.
In case you need to reset the admin password, check out the following article that shows you how to: Reset your password for QuickBooks Desktop.
Let me know if this info helps. I'll be a message away in case you need additional support.