change the Bank account for online payments in QBSE

Hi DennisP1,

Welcome to Community!  I'm happy to hear that you're subscribed to QuickBooks Online Payments, so your customers have the option to pay directly from their invoice.  It's important that you're able to edit the associated bank account, in order to receive your funds without delay!

In this situation, you'll need to contact our Customer Care team outside of Community.  They'll be able to verify your account in a secure setting, and update your QuickBooks Online Payments account from our end as soon as possible!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

If you have any other questions, please feel free to reach back out.  We're always happy to help!
 

Please help me, I cannot find any information on how to update my bank account information so that I can receive payments by Visa.  There is no chat feature in help and no way to contact anyone.  I am very close to cancelling my Quickbooks subscription as you make it almost impossible to receive any customer support.

Hello David. Thanks for chiming in on this thread. I'll be happy to steer you in the right direction. To get started, are you using QuickBooks Online or Self-Employed? 

I am using Quickbooks Self Employed

Hi David Martin1,

Thanks for joining us here!  QuickBooks Online Payments, provides a 'pay now' link on the invoices your customers receive, with their payment options.  Follow this link to set up payments in QuickBooks Self Employed.

Should you require additional assistance, I feel you would benefit more by contacting our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They will be happy to work with you in real time, and ensure you're able to accomplish your Payments goals as soon as possible!

If you have any other questions, feel free to reach back out.  We would be glad to help!