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Loubay5859
Level 1

Credit card balance discrepancy

I have a Bank of America credit card with 2 users that is linked to QBO. The charges are showing on the two different accounts but the payments are showing on the main account as a negative balance with no charges. Payments do not reflect on the other two accounts. How do I reconcile this?

1 Comment 1
JamesM4
QuickBooks Team

Credit card balance discrepancy

Hello Loubay5859,

 

Glad to have you join the Community. Reconciliation is a crucial part of your accounting. I'll be happy to steer you in the right direction so you can achieve your goals with ease. 

 

Based on what you've shared, I recommend getting in touch with an accounting professional for expert advice on how to proceed with the reconciliation. You can get in touch with a professional using this link here. Otherwise, I recommend you to check out these helpful resources with more info about reconciling in QuickBooks:

 

Let m know if this info helps. I'll be one message away in case you have other questions. 

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