We can enter an inventory adjustment if this is a sync issue within the QuickBooks Online (QBO), NickACNB.
There are times when QBO experiences internal sync issues where the displayed quantity doesn't accurately reflect the correct quantity. To get around this, here's how to adjust the item's quantity:
- Click + New and select Inventory qty adjustment.
- Enter the Adjustment date.
- In the Inventory adjustment account dropdown, select the appropriate account.
- For each item, enter either a new quantity or a change in quantity.
- In the Memo field, enter the details about the adjustment.
- Tick Save and close.
On the other hand, if this is within the API sync issue, you can go to the Intuit Developer forum, where experts handle integrations, such as APIs, developments, and other related concerns. I suggest posting your situation on their platform, as they are the best gurus to help you with your concerns. You can also go to this link to find more discussions about this.
Feel free to update us in the thread if you have additional questions about managing your inventories. We're always here to lend a hand, NickACNB.
