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info-embodywelln
Level 1

Does anyone else have success chatting with a person? I have attempted 4 times and the person leaves before saying anything.

I am trying to find out about more of the qbol capabilities. I start a chat, the person *might* greet me, and after I crtl+v my answer (because typing it out took too long the first time) the person leaves the chat.
3 Comments 3
SIAB
Level 4

Does anyone else have success chatting with a person? I have attempted 4 times and the person leaves before saying anything.

Any specific concern?

 

mellegaardgroup
Level 1

Does anyone else have success chatting with a person? I have attempted 4 times and the person leaves before saying anything.

Talked to chatbot for 5 min and failed the second sales entered chat. I don't know if they wanted to talk to me. sad. 

Amanda-B
QuickBooks Team

Does anyone else have success chatting with a person? I have attempted 4 times and the person leaves before saying anything.

Hey there!

 

Thanks for reaching out to the Community for support. I'd be happy to guide you in the right direction. 

 

Our number one goal is to make sure you get the support you need. You can reach our support team by following these steps below:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

 

Feel free to reach back out if you have any other questions.

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