I recommend contacting our Live Support Expert to assist you with your receipts not showing up, @gtomexconcrete. They can review this issue and provide you with the next steps.
Here's how to connect with them:
- Log in to your QuickBooks account.
- Select the Help (?) icon.
- Scroll down to select the Contact Us button and follow the prompts.
- You'll be able to request a callback or start a live chat with an expert.
Customers with Easy Start, Essentials, and Plus can chat with a Support expert Mon-Fri, 8 AM–9 PM ET; Sat, 9 AM–6 PM ET, or set up an English or French callback. Advanced customers have those same options, along with the ability to schedule an appointment.
If you have additional questions, please leave a Reply below. The Community is always here for you.