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Hello,
Thanks for reaching out here in the Community.
I'm glad to hear you've set up the Deposits feature in your QuickBooks Online account. I'll help you figure out which account your deposits are going to.
When you record a deposit on your invoice, the system will prompt you to select an account to track it from. You'll enter this account in the drop-down menu that says "Deposit to".
If you can't recall which account you've selected to receive your deposit, you can take a look at your Transaction Journal to find out. To view the transaction journal, open the transaction and click More at the bottom of the page. From there, choose Transaction Journal. You'll see the deposit on the journal and where it's been recorded to.
For more information about recording a deposit in QuickBooks Online, follow along with this helpful Community article: Record a retainer or deposit.
If you have any other questions, please let me know.
Cheers!
Hi Addie,
I appreciate your reply. Just to be sure the we are talking about the same thing, I have included a screen capture of the deposit field on the invoice. When saving this invoice, I was not prompted for an account.
Thanks!
Hi there. Yes, we're on the same page. Thanks for confirming that and sending a screenshot! Here's where the system should have prompted you to select an account. Whichever account you choose here is where your deposit will be recorded.
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