Hello soll_accounting. Thanks for reaching out here. I see you've reached out about this before on a different thread. I'd be happy to share more info on on this. Importing bank statements directly from your bank is only available on QuickBooks Online Plus and the Accountant version of QB Online. I encourage you to learn more about this using this link here. In case you're looking to upgrade your subscription in order to take advantage of this feature, check out this article which shows you how. Let me know if you have questions. I'm here to help.