emailed invoice are being send over over again

In QuickBooks Online (QBO), each invoice you send is intended to be sent only once, xparcel.

Since you are also receiving multiple emails for a single invoice when sending it to your email, I recommend trying to send an invoice through QBO using a different supported browser to check if this issue is browser-related.

If the problem continues even after trying a different browser, please consider contacting our live expert support team to examine this more closely. They have the necessary tools to investigate why a single invoice is being sent multiple times and can offer immediate solutions to prevent it from happening again.

Here’s how you can reach our live expert:

1. Click the (?) Help icon.
2. Select Contact Us.
3. Enter your concern and click Continue.
4. Choose a way to connect with us:
   • Start a Chat with our live expert.
   • Get a Callback from our live expert.

You can find more information about our live experts' support hours on this page: Support hours.

To create and send invoices or multiple invoices in QBO, you can refer to these articles:

• Send an invoice to a customer in QuickBooks Online.
• Create and send multiple invoices in QuickBooks Online Advanced.

After sending invoices to your clients, you can record invoice payments in QBO. For more information, please check this article: Record invoice payments in QuickBooks Online.

If you need further assistance in managing invoices, please leave us a message below.

I tried calling and talking to a live support, but they are closed until Monday morning.

I've since got 1000 more emails and they keep on coming every minute with about 6 different invoices. 

There are three possible scenarios for why this kind of automation is happening, xparcel.

If you are using QuickBooks Online Advanced, we can visit the custom workflow to see if there is automation set up to send invoices automatically. Follow the steps below:

1. Go to the Gear icon.
2. Under Tools, select Manage workflows.
3. Check any settings that could be the reason for the automation, and disable it.

We can also try turning off the Invoice reminder, this could be also the reason behind the automation of invoices that's happening.

Here's how:

1. Go to the Gear icon.
2. Go to Account and Settings.
3. Select the Sales tab.
4. In the Reminders section, Turn off automatic invoice reminders.

The other reason could be recurring invoice transactions, which may have been the cause. To check this, follow the steps below:  

1. In the left side panel, go to Transactions.
2. Select Recurring transactions.
3. Then check if there's a recurring transaction that has been made.
4. Either Pause or Delete the recurring transaction.

After following these steps, if the issue persists, I highly suggest that we contact live support and wait for them to open on Monday morning. We can follow the steps provided by my colleague @ThomasJosephD, on how to contact them.

You can find additional information about the support hours of our live experts: Support hours.

For future use, we can check this article on how to receive and record invoice payments: Record invoice payments in QuickBooks Online.

If you need additional assistance with managing your sales forms in QuickBooks Online, simply click the Reply button. I'm always here to help.

I'm having the exact same problem. Tried sending a routine invoice via email this morning, and it's been sending it over and over, once per minute, ever since. So far over 700 of the same invoice sent to our customer since this morning. They are going to lose their minds tomorrow. The suggestions posted above made no difference. Quitting and restarting Quickbooks hasn't done anything. Rebooted, deleted the invoice, nothing matters ... it just keeps emailing over and over. Naturally there's no support available, and the AI chatbot is rage-inducing at best. 

To be fair, I kind of expect this level of disappointment from Intuit at this point. Quickbooks used to be great but now it's abhorrent. We can't wait to switch to something, ANYTHING will better than Quickbooks. 

This is just the latest example of Intuit's incompetence. The product just keeps getting worse. 

We understand that having invoices repeatedly sent to a customer is not ideal, Tinarg. Let's check the Account and Settings to adjust and manage the recurring invoices.

We'll be turning off the email service in QuickBooks Online to help manage repeated invoice emails.

To do it, please be guided by the steps below:

1. Tap on the Gear icon at the top right corner of your dashboard, then select Account and Settings.
2. In the left menu, click on the Sales tab.
3. Find Online delivery and select the pencil icon to edit.
4. Under Email Options for Invoices, temporarily adjust the settings to prevent automatic emails from being sent.
5. Save your changes to ensure that these new settings are applied.

After making these adjustments, if the issue persists, I encourage you to contact our Live Support Team. They are well-equipped to handle the situation thoroughly and provide solutions specifically tailored to your needs, 

1. In your QBO, click on the Help icon (?) in the upper right corner of your dashboard.
2. Select Contact Us at the bottom of the help panel.
3. Add a brief description of your issue and select Let's Talk.
4. Choose Get a callback for direct phone support from our team.

Their working hours are indicated on this link: Support hours.

Take a look at this article: Record Invoice payments. This guide explains how to record invoice payments in QuickBooks Online (QBO). 

Tap the Reply button if you need more help.