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obhorst
Level 3

Emailing from Pro 2021

My customer is not able to email invoices from his QuickBooks Pro 2021 since about October 5.  Support suggested that email function ceased to work in May 2024. Is this indeed correct?  Can anyone verify this, please?

 

4 Comments 4
JamesM4
QuickBooks Team

Emailing from Pro 2021

Hello obhorst, 

 

Welcome back to the Community. It's vital you're able to email invoices to your customers without running into issues. Rest assured, I'll be happy to steer you in the right direction. 

 

In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further.

Chrea
Level 4

Emailing from Pro 2021

@obhorst 

QB Desktop 2021 is out of date as of May 2024 and they would disable any online services at any time. If your clients choose to keep this feature, they can use the trial version of a supported version (i.e. 2022 or later) as a workaround.

james_556
Level 1

Emailing from Pro 2021

Hi @obhorst 

Experience seamless communication with Pro 2021's enhanced emailing features. Effortlessly send and receive messages, attach files, and organize your inbox for maximum efficiency. Customize your email settings to suit your preferences and stay connected with ease. If you encounter any issues or need assistance, don’t hesitate to reach out to our support team at 8OO__845_9͇6͇6͇6͇. We're here to help you make the most of your emailing experience!

Chrea
Level 4

Emailing from Pro 2021

Welcome, James!

Another scammer is posting another phone number. LOL

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