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I issued an invoice for %5,932.50. The clients paid me in two payments, one for $3,000 and the other for $2,932.50. When reconciling my bank account, I tried to match the two payments to the invoice. The first payment was matched with TYPE Sales Receipt. The second was called a Deposit. How can I get both payments to be matched to this invoice?
To properly apply both bank transactions to the invoice, you need to delete the Sales Receipt and Deposit, Ron. Then, record the payments using the Receive Payment feature.
To delete the Sales Receipt:
To delete the Deposit:
To record the Payments, here's what you'll need to do:
To match Payments to Bank Transactions, here's how:
If you need further assistance, feel free to ask.
Thanks for these clear instructions Miriam!
You're welcome, Ron.
We're delighted that our colleague was able to assist you in properly applying both transactions to the invoice. Providing accurate and helpful support is always our top priority.
If you have any additional questions, feel free to reach out to the Community team again.
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