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angel2infinity
Level 2

Entering multiple etransfer donations

Hi

I am looking for a way to batch enter e-transfer donations.

We get about 50+ donations via etransfer per week and it's a long process to enter each sales receipt with details and then deposit each one (we use undeposited funds). 

 

I looked at batch entries and the only option seems to be 'deposit' and it doesn't seem to really work the way it needs to.  I tried a couple of etransfers and 1) it doesn't let me put it into undeposited funds 2) when I look back through sales receipts/donations under etransfer I don't see those transactions so it seems to skip a step? Although "E-Transfer" is technically a 'customer', this payment is not for an invoice.

 

I would love to save a ton of time and find a way to bulk enter these.

12 Comments 12
JamesM4
QuickBooks Team

Entering multiple etransfer donations

Hi there, 

 

Glad to have you join the Community. I'll be happy to steer you in the right direction so you can achieve your QuickBooks goals.

 

In order to accomplish the goal you've reached out about, I recommend looking into using a third-party apps. You can search for apps on our app store www.apps.com. While I cannot recommend specific apps, this thread will be available for other users to chime in. I recommend choosing an app that suits your business needs based on the app description/reviews.

 

 In the meantime, feel free to ask other questions. I'll be here to help.

angel2infinity
Level 2

Entering multiple etransfer donations

My biggest concern is that apps want you to use the batch entries and those do not seem to do what I need it to.  The batch entries don't seem to use the undeposited accounts.

 

JamesM4
QuickBooks Team

Entering multiple etransfer donations

I see what you're saying. Would you benefit by having the option to batch re-categorize the transactions once uploaded into QuickBooks?

angel2infinity
Level 2

Entering multiple etransfer donations

What I actually need is to enter sales receipts/donations with all the information that I can put in using the sales receipts window (customer, class, date, payment method, item, description and amount) and have it go to undeposited funds.  But I'd like to be able to do this in an easier way (possibly batch entries) than doing each individual etransfer in sales receipts and then each individual deposit.  Sometimes etransfers go to one class, or multiple classes, so undeposited funds are necessary.

 

What seems to happen in the batch entries (under deposits) is that it goes directly into the account without going through undeposited funds, and it does not allow me to enter a description (this is where I put the ref# or name of the person sending the etransfer). On top of that, when I went to search for a specific etransfer, the ones I tried weren't there.

 

I thought I might be able to do it using bank feeds and have QB create the etransfer sales receipts using the bank feeds but that doesn't seem to be an option.  Maybe I'm missing something there?

JamesM4
QuickBooks Team

Entering multiple etransfer donations

I see what you're saying. Since the function you've described isn't available in the program, I recommend sending feedback about this to our product developers. You can send feedback by clicking on the Gear icon and looking for Feedback. In the meantime feel free to ask other questions. I'm here to steer you in the right direction. 

angel2infinity
Level 2

Entering multiple etransfer donations

I don't see the gear icon anywhere.  Is there another way to send feedback?  I tried through QBE but it wouldn't let me do it that way.

JamesM4
QuickBooks Team

Entering multiple etransfer donations

Could I have you click on the Help menu and look for Send Feedback Online?

angel2infinity
Level 2

Entering multiple etransfer donations

That's what I did in QBE and it said it couldn't send it.

Trish_T
QuickBooks Team

Entering multiple etransfer donations

Hi angel2infinity,

 

You can submit a suggestion to our Development Team by following these steps;

 

1. Click on Help 

2. Hit Send Feedback Online 

3. Select Product Suggestion.  A pop-up window displays.

4. Enter your suggestion

5. Click Send Feedback.

 

Feel free to reach out again, if you have other questions.  We would be glad to Assist!

angel2infinity
Level 2

Entering multiple etransfer donations

As stated already, I have tried that and it doesn't work.  Once I hit submit it doesn't go through and I get an error.

JamesM4
QuickBooks Team

Entering multiple etransfer donations

Thanks for trying that. At this point, I recommend getting in touch with our support team so they can assist you further while sharing your screen. You can reach out by dialing 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. You're welcome to keep me posted on how you make out. I'll be on standby.

angel2infinity
Level 2

Entering multiple etransfer donations

Thank you.  I kept trying and I was finally able to get that to work this week.

I hope they take my suggestion because entering so many etransfer individually is very time consuming.

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