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Naomi111
Level 1

Error 108

My bank is getting error 108 even if I have confirmed the security prompt. (this is a test)

2 Comments 2
Henock K
QuickBooks Team

Error 108

Hi Naomi111,

Welcome to the Community. It's essential that you access your banking transactions to keep track of your books. QuickBooks is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.

Error 108 can occur for a number of reasons, like incorrect bank account information, browser issues, firewall or antivirus issues, or issues with your bank's website. I encourage to review this article on banking error 108.

If the steps provided in the article don't work, I recommend that you contact our customer support team. They'll be able to take a closer look at your account. Here are some options available to reach out to our team.

 

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
     

Let me know if you have questions, I'll be happy to help.

Chrea
Level 6

Error 108

@Naomi111 

Try opening your QBO account on any private/incognito browser.

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