Hi Naomi111,
Welcome to the Community. It's essential that you access your banking transactions to keep track of your books. QuickBooks is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.
Error 108 can occur for a number of reasons, like incorrect bank account information, browser issues, firewall or antivirus issues, or issues with your bank's website. I encourage to review this article on banking error 108.
If the steps provided in the article don't work, I recommend that you contact our customer support team. They'll be able to take a closer look at your account. Here are some options available to reach out to our team.
- Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
- Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Let me know if you have questions, I'll be happy to help.