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SIAB
Level 8

error code

QB will automatically create backup files when you run Verify/Rebuild Data or upgrade your files. This means you should have at least two backup files on your local drive (not on a flash drive) to restore in Pro. If you're having trouble finding one of those backup files, you should contact Intuit Support. Alternatively, you can contact @Fiat Lux - ASIA directly via email for assistance. They are very helpful for problems like this.

mary53
Level 5

error code

I was in touch with 

@Fiat Lux - ASIA

via chat, and they suggested that I send my inquiries via email

and someone would be able to help me

I do have 3 companies on quick books pro 2024

two I can open no problem but the third, which I use every day I can not.

Everytime I do it tells me that I have to use enterprise

I will email them and see what they can do

Thanks

mary53
Level 5

error code

Is this a free service?

SIAB
Level 8

error code

Fiat Lux is a 3rd party service provider. If the problem is simple, usually they don't mind providing free service.

mary53
Level 5

error code

Unfortunetly with the time difference with 

Fiat Lux (11 hours)  I don't think they can

help me.

Any other suggestions are appreciated

As I am using quick books enterprise trial version at the moment and it expires in 10 days,  

SIAB
Level 8

error code

As I know, their operating hours will remain available for the next 4-5 hours. Why don't you contact them now? If not, contact Intuit Support as the last resort

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