Hello, Pocomon. If QuickBooks Desktop has reached its expiration date, you will need to renew your subscription or upgrade to a supported version. Allow me to elaborate further and guide you through the steps.
The message you're seeing means that you're either in an unsupported version of QuickBooks Desktop or your subscription has expired. You can download a supported version or check out your subscription status from your Customer Account Management Portal (CAMPS). Follow these steps:
- Sign in to camps.intuit.com.
- Ensure you're signed in with the email you used to register this version of QuickBooks Desktop.
- Find your app or subscription in the Products & Services list.
- Select Details, then Download.
You can also log into your Intuit account to check if your license is suspended due to payment failure. If suspended, you'll have to update your payment details in your account.
Additionally, you can check these articles about QuickBooks Desktop cancellation policies that are up to date:
Lastly, if you choose to transfer to QuickBooks Online, we can help you move your data: Move your QuickBooks Desktop file to QuickBooks Online.
Please don't hesitate to come back to this thread if you have more inquiries on account subscriptions. The Community team will remain active to assist you and will be keeping an eye out for your response.
