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A couple weeks ago we converted to The Cloud and started accessing QB from a desktop connection, I'm trying to export a report to Excel, but the "Create new worksheet" is grayed out. The only export option it will let me do is "Create a comma separated vales (.csv) file" How do I get the "Create new worksheet" not to be grayed out?
Hi TommyJr,
Thanks for reaching out here. It's important that you're able to export your reports from QuickBooks Desktop seamlessly. I'd be happy to assist!
Based on the information you've provided, I recommend reviewing this helpful guide to fix export to Excel issues in QuickBooks Desktop.
If the issue persists, please don't hesitate to contact us. It would be our pleasure to work with you directly and ensure you're able to accomplish your QuickBooks goals as soon as possible.
If you have any other questions or concerns, please feel free to reach back out. We'd be glad to help!
What is "The Cloud"? Is it a hosting service provider?
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