I'm glad to see you in Community! It's important that you get the assistance you need to ensure you're able to export your data from Sage 50 and get back to what you love!
Please contact Sage 50 support at your earliest convenience. They'll have the ability to connect with you in a secure setting and navigate through the process with you in real time.
If you have any other questions, feel free to reach back out. We're here to help!