Failed E-transfer to Vendor

ToriK · ‎September 26, 2019

My inital e-transfer bank transfer to a vendor failed due to incorrect password entry. How do I clear the additional entries in my banking feed?

Anonymous · ‎September 26, 2019

Hi ToriK,

This is a great question! Sometimes, your bank feed will include transactions that you don’t need when recording your operations. Thankfully, QuickBooks Online is a flexible platform that lets you manage the imported transactions depending on your needs. If you wish to delete certain downloaded transactions, follow these steps:

Step 1: Exclude the transactions

Select Banking from the left menu
Select the bank account you wish to work with
Select the For Review tab
Select the transactions you want to exclude by checking the boxes on each line
Select Batch actions
Select Exclude Selected

Step 2: Delete the transactions

Select the Excluded tab
Select the transactions you want to delete by checking the boxes on each line
Select Batch actions
Select Delete
Select Yes (Keep in mind that these transactions will not be recoverable)

To know more about how to assign, categorize, edit, and add your downloaded banking transactions, check this community article: https://quickbooks.intuit.com/learn-support/en-ca/banking/assign-categorize-edit-and-add-your-downlo....

Let me know if you have any other questions.

ToriK · ‎September 26, 2019

Thank you. Since they do show up on the bank statement, not sure if this is important for reconciling the account.

JamesM · ‎September 26, 2019

If the bank account balance matches with the balance in QuickBooks then you're all set. But if they're different, you'll have to make appropriate adjustments to avoid any discrepancies when reconciling. Feel free to ask questions. I got your back.

fernandezoliv · ‎August 13, 2020

How do I record this failed transfers on qbo?

not sure which account should I use when I get the money back

thank you !

JamesM · ‎August 13, 2020

It's important you're able to record your transactions the right way. I recommend reaching out to an accounting professional for expert advice. Doing this helps prevent any discrepancies in your books. If you're not in contact with an accounting professional, I suggest searching for one on our site using this link here. Let me know if you have questions.

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Failed E-transfer to Vendor