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anastacia-shiptg
Level 1

Hello, one bank transaction was doubled in the QBO feed, however in the bank is only one transaction, how can it be adjusted?

One payment from the client was doubled, and instead of one payment, we see 2 identical payments in the QBO feed (in the bank is only one)
2 Comments 2
JamesM4
QuickBooks Team

Hello, one bank transaction was doubled in the QBO feed, however in the bank is only one transaction, how can it be adjusted?

Hi anastacia-shiptg,

 

Glad to have you join the QuickBooks Community. I'm happy to learn you're using the program to help manage your transactions. Don't worry, I'll guide you in the right direction so you can delete duplicate transactions. 

 

You can delete duplicate transactions by selecting them in the Categorized tab in the Banking/Transactions menu. From here, click on Undo so the transactions can return to the For Review tab. You can proceed with Excluding the transactions from the For Review page so they're deleted from the account. It's important to note that you'll have to manually select the transactions in order to delete them. 

 

In the meantime, feel free to ask other questions. I'm here to guide you on the right path. 

JamesM4
QuickBooks Team

Hello, one bank transaction was doubled in the QBO feed, however in the bank is only one transaction, how can it be adjusted?

Hi there,

 

Glad to have you join the QuickBooks Community. I'm happy to learn you're using the program to help manage your transactions. Don't worry, I'll guide you in the right direction so you can delete duplicate transactions. 

You can delete duplicate transactions by selecting them in the Categorized tab in the Banking/Transactions menu. From here, click on Undo so the transactions can return to the For Review tab. You can proceed with Excluding the transactions from the For Review page so they're deleted from the account.

 

Feel free to ask other questions. I'm here to guide you on the right path.

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