Housing Rebate & Sales Tax

Hi 5 cents,

Welcome to the Community. It's essential to file your taxes correctly to ensure the correct amount is reported to the CRA. QuickBooks Desktop is a flexible program that simplifies the way you manage your books. I'd be glad to point you in the right direction to get the support you need.

Based on what you've described, I encourage you to reach to our customer support team. They'll be able to verify your account details in a secure setting to help you with this. You can review this article to contact our support team.

Let me know if you have any questions, I'll be happy to help.

Not really a solution. I'm just asking how to turn it off when i ACCIDENTALLY hit the yes button on the pop up. I would like support yes but what your 'article' states is that you only support for 1 year. Not going to help me. Thanks.

I have similar problem. please reply how can I fix it.

please do not refer me to somewhere else!

Hi there, @Alimoradi. I understand that you’re looking for a direct response here. While we’d love to provide the appropriate solution, the tools available here in the Community don’t allow us to manually override internal settings on your account, especially when it comes to legal tax matters.
 

For this reason, the next best step is to contact our QuickBooks Live Support team, who have the necessary access and tools to help correct your tax filings and settings, ensuring your filings are accurate.

Additionally, you can refer to this helpful article to find our colleagues’ available hours and get in touch at your convenience: Get help with QuickBooks products and services.
 

We’re committed to helping you as much as we can, so please don’t hesitate to reach out if you have any further questions or concerns.