How do I add a vendor/contractor to our Time app so we can track their time?

Hey there JenniferMac,

Thanks for turning to the QuickBooks Community for support! Being able to track your vendors/contractors time correctly is important. I would be happy to provide some information that will get you back on track.

In order for you to be able to track your contractor/vendors time, would be to add them as a tracking user only. Follow the steps below to get started.

1. Go to Settings and select Manage users.
2. Select Add user.
3. Select Time tracking only.
4. Select Next.
5. Find the employee or supplier you want to add, select Next, then enter their contact info.
6. Select Save.

Once added, the user can now enter hours in a timesheet.

If you require further assistance, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to guide you in getting back to your QuickBooks goals. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

If you have any other questions, feel free to reach out here.

Thank you Amanda, Will making them a time only user in Quickbooks Online export over to the Quickbooks Time?  Will that count towards the limit for users on Quickbooks Online?

Adding a time tracking only user will not count as a user for your QuickBooks Online account. Here is an article about QuickBooks Time tracking

Thank you for answering the user section.  I want them using the Quickbooks Time app not Quickbooks Online - If I make a Time only user in Quickbooks Online will that export over to the Quickbooks Time App?

It will not export over to QuickBooks time. I recommend reaching out to the QuickBooks Time support for further assistance on how to add a vendor/contractor to QuickBooks Time app. You can reach them by dialing 1-888-836-2720