Hello basinboatlightin,
Thanks for reaching out to us here. It's important your voice is heard and I'll be glad to steer you in the right direction. In order to file a complaint with QuickBooks Self-Employed, I recommend reaching out to their support team using this link here. A specialist will be able to assist with any concerns and also make sure you get the resolution you need in a timely manner.
Let me know if this info helps. I'll be one message away in case you need anything else.
