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I appreciate you for sharing this matter in the Community forum, @martina3. Let me provide you with information regarding the disabling of prompts or pop-up notifications in your QuickBooks Online account.
To begin with, please take note that these pop-up notifications are intended to help improve your QuickBooks experience by providing suggestions and guidance. I understand that they can sometimes interrupt your navigation, however, there isn’t a permanent option to disable them at this time.
You can continue clicking the X icon. This action will turn off the pop-ups for your session and QBO will remember your choice moving forward.
Moreover, I want to ensure your ideas and insights are heard. In this case, I encourage you to send feedback regarding this feature. This way, our product engineers can consider including it in future updates.
To send feedback, here's how:
You can also review our QuickBooks Online Feature Requests website for any request updates.
Once everything goes well, consider regularly categorizing your online bank transactions to help streamline your financial tracking and enhance decision-making in your business.
I can also assist you with running any reports in QBO. If you need help navigating these features or if you have specific reporting needs in mind, please feel free to click the Reply button. We'll be right here to provide guidance and support anytime.
Clicking on X does not stop the pop-up. It pops up again a few minutes later.
I appreciate your effort to disable the pop up by clicking the X icon, martina3. Let me share additional information.
Since pop-up notifications cannot be disabled directly in QuickBooks Online, let's explore an alternative method by enabling the pop-up blocker in your browser.
For users of Google Chrome, follow these steps to adjust your browser settings
For Microsoft Edge users, here’s how:
If the pop-up notification continues to appear despite these adjustments, I recommend reaching out to our support team for further assistance. They can provide more detailed guidance and help troubleshoot any persistent issues.
Additionally, you can set up bank rules to categorize the online bank transactions in QuickBooks Online.
If you need any further assistance or have more questions, feel free to reach out. We are here to help ensure your experience with QuickBooks Online is smooth and efficient.
This is a pop-up in the app and not in the browser version. Since I sent the original question from the app, I did not realized I would have to mention that.
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