How do I record HST refund received from CRA ?

Hi eric114, 

It's a pleasure to have you reach out to us here. I'll be happy to share more info about recording HST refunds so you're on the right track with accomplishing your QuickBooks goals. The program is designed to help you streamline your work and here's how you can record the refund: 

1. Click on Taxes from the left menu >  select Sales Tax

2. Navigate to the the All returns drop-down choose Filed from the list

3. In the Action column, select Record Refund using the drop-down arrow

4. Enter the Refund info

5. Once you've recorded the refund you'll see it in your account history.

I encourage you to give this a try and let me know how you make out. I'll be one message away in case you have other questions. Otherwise, enjoy the rest of your week!

My CPA didn't use my QBO to file HST Refund. They used their own way to file.

I don't see "All returns" drop down menu, nor "Filed" selection item.

Under this circumstance, what can I do to book the HST refund received from CRA in QBO?

I see what you're saying. I highly recommend getting in touch with an accounting professional on how to record this transaction in your books. This ensures you get accurate info that helps keep your books clean. In case you're not in contact with a professional, you can search for one using this link here. Otherwise, here's an article with more info on how to: Create a journal entry in QuickBooks Online. Feel free to ask other questions, I'm here to help. 

I filed with QBO and my bank, and I get as far as 'Filed and Paid', but no action items. Advice?

Hi there junctioncarpentry,

It's important that all your tax filings be entered correctly in your books so that all your account balances can reflect reality. QuickBooks Online is a great tool able to help you keep track of taxes on transactions so you can file them to the government at the end of the filing period. I can point you in the right direction for assistance with filing your taxes.

Once your taxes are marked as filed, you do need to still file them in real life with the government as this only marks them as filed within your books. The payment for your sales tax also needs to be done through a method outside of QuickBooks so that the government receives your payment, as the payment can't be physically generated in QuickBooks. 

If you have any other questions, feel free to reach out here.

I filed my taxes and paid. Then my accountant discovered an error and refiled. Now I have a refund. Just like OP, I'd like to know how to process this, the instructions above don't work.

It did not works for me, any more suggestion