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When the payroll is run, the process is manual and I cannot see any option to use epay.
Hi Karaethon,
Thank you for reaching out to Community. Setting up the E-pay feature for filing and paying your payroll remittance can be done seamlessly. QuickBooks Online Payroll has just what you need to get started with setting this up. I'd be happy to show you how!
Follow these steps to get started:
1. From the Gear icon in the top right, open Payroll Settings
2. Click Federal Tax
3. In the Tax Setup, select Update Electronic Services
4. Select Add / Edit Electronic Services
5. Hit Start
6. Continue by choosing Yes, I want to electronically pay and file my payroll taxes through my payroll account
7. Confirm the CRA details for your business, then select Continue
8. Enter your service fee payment method and then Continue
Your request will be sent automatically and you'll receive an email confirmation when your account's ready for E-Pay.
Here's an article for your reference to assist with setting up E-Pay in QuickBooks Online Payroll.
Enjoy the rest of your day!
I do not see an "Update Electronic Services" option in tax set-up. What could be the reason for that?
Hi Karaethon,
Thanks for touching base on getting started with paying your payroll taxes electronically through QuickBooks Online Payroll. I've reviewed this further on my end and found this is an upcoming feature being rolled out. For future reference, here's an article for paying and filing your payroll taxes online.
Please feel free to reach back out if you have any other questions or concerns. We'd be glad to help!
Hi,
Will Quickbooks charge transaction fees for auto payroll payments to CRA? If so, what are they?
Thanks.
I am trying to set up E-pay for a client (August 2022). To be clear this is CANADA. I have set this up for others but this client's file is newer and the Payroll Settings screen is new. Therefore, none of the posted instructions in the forums online were working for me.
Note: this client was already using direct deposit for payroll so I did not need to set up any banking information.
Called in to tech support and found that it is simple...go to Payroll/Overview and there is a box right there to set it up!! So simple...yet I didn't think to look there as all other instructions say to go to Payroll Settings. Ugh!! That was a waste of 1-1/2 hours of my life!
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