How to manually transfer one tax payable to another

Hi Minhaz_786,

Thanks for joining the Community. It's vital you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

In order to get the resolution you need in a timely manner, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and have a visual reference to what's happening. Here are our contact details below: 

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, X, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

@JamesM4 

Unfortunately I didn't get chat options according to the way you mention earlier. So I attached a screenshot if it helps anyway.

The thing is I want to transfer 5% of that $354 to CRA. I can do it with journal entry but when I want to file it it shows as per screenshot.

To make sure we're both on the same page, are you looking to transfer the 5% as a sales tax payment to the CRA? 

@JamesM4 
Sorry James for late response. Finally I make contact in chat with the support and I must say It's both nice and educative for me to talk with him. You guys are awesome.

Thanks again for your time.

Hi there Minhaz_786,

I'm happy to hear that you were able to reach them. If you have any other questions, feel free to reach out here.