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CFBookKeeper
Level 1

How to record a supplier credit card refund of excess deposit?

  1. Here is the scenario, we had an event in the fall, for example in October, and we reserved rooms for the event at a hotel.  To secure the reservation, we had to provide a deposit by credit card.  As it turns out the deposit was larger than the final invoice, so we received a refund of the unused deposit back to our credit card. 

1) We pay a deposit of say $35,000 to the hotel in September by credit card
This is recorded as a bill payment

2) We get the final invoice, for $32,500 from the hotel.  We enter the bill, and apply the payment from #1 to the bill.  This leaves a balance of $2,500 on the supplier account in QBO.

3) We get a refund to our credit card for $2,500 in October, following the final invoice.

I've tried using a "credit card credit", but this is not appropriate as nothing is being returned. What is the correct way to match the credit card transaction, and bring the supplier account to $0?

1 Comment 1
Trish_T
QuickBooks Team

How to record a supplier credit card refund of excess deposit?

Hello CFBookKeeper,

 

Welcome to Community!  QuickBooks Online provides the options you need, to record your transactions accurately.  I would be glad to help!

 

With the details you've provided, I recommend creating a suppler credit, that can be applied to associated bill.  You will find the step here.

 

Should you require additional assistance, please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. They would enjoy the opportunity to work with you personally, so you can complete your QuickBooks goals as soon as possible!

 

Feel free to touch base with us again, if you have other questions. We would be happy to assist!

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