How to solve the payroll payment sync error for transaction date Feb 11 and 17

Hi there, Fong. Your direct deposit sync couldn't be completed because some of the account categories are currently inactive or have been modified.

We recommend that you contact our QuickBooks Live Support. They have the diagnostic tools to pinpoint the cause and guide you through the re-syncing process.

Here’s how to contact them:

1. Click the Help button on the top right of your screen.
2. Select the Contact Us option below the search bar.
3. Briefly describe your issue in the box, then select Continue.
4. Choose Callback to speak with an agent.

You can check our team's current availability right here: Get help with QuickBooks products and services.

If you have additional questions, feel free to comment below.