how to unarchive old user

Hi Gabriela. In QuickBooks Online, the option to unarchive a user is unavailable once it has been deleted. I'd be happy to clarify it for you.

If you want to bring a user back, you'll need to add them as a new user by sending them a new invite and re-entering their information.

Here's how:

1. Go to the Gear icon, then select Manage users.
2. Click the Add user button.
3. Enter the necessary information. Then, select the role you want to assign.
4. Click Send invite.

I know this can feel like extra work, but this approach ensures that the user’s details and permissions are set up accurately from scratch, which is especially important for account security and seamless collaboration.

If you need anything else related to QuickBooks, don't hesitate to reply. We're here to help.