The Add Pay History button is available when you first set up QuickBooks Online Payroll, janpro. Allow me to discuss this with you.
The option is designed for new users who have not yet started recording payroll. If you already have any payroll entries in the system, the button will be hidden. However, if you are a new user of QBO Payroll and still don't see the button, you can try performing troubleshooting steps to see if that can resolve the issue.
Kindly refer to the keyboard shortcut keys below to proceed:
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
Once you have successfully generated the invoice in a private browsing session, please switch back to your regular browser and clear its cache and cookies. This helps remove any excess data that might be causing functionality issues on the platform.
Additionally, I recommend visiting this reliable article, which offers a more detailed description for those adding payroll information for the first time. This comprehensive guide can provide further assistance and clarity: Add pay history to QuickBooks Online Payroll.
Lastly, here’s an informative article that provides a detailed guide on easily running and customizing reports in QuickBooks Online Payroll: Run payroll reports.
These reports are vital for monitoring and analyzing your payroll activities. The Community team is dedicated to ensuring that your payroll is well-maintained in QuickBooks Online. If you need any assistance, please don't hesitate to reach out by replying below. We are always here to provide you with prompt support.
