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jwilsonca
Level 1

I have QBPro2012. I want to install and keep it on my new computer

My old computer crashed and I want to install my QB Pro 2012 software without updating to the newer version.

How do I stop the automatic update. I have chosen No for auto update

 

2 Comments 2
Trish_T
QuickBooks Team

I have QBPro2012. I want to install and keep it on my new computer

Hi jwilsonca,

 

Welcome to Community!  QuickBooks Desktop 2012 has been discontinued, and support for this product is no longer available.  However, you can download it with the CD included with your purchase.

 

If you don't have the CD,  I recommend contacting our QuickBooks Desktop specialists at 1-833-317-2226, Mon-Fri: 9am-8pm ET.  They will be happy to work with you personally, and assist you with accomplishing your QuickBooks goals as soon as possible. 

 

Feel free to reach out again, if you have other questions.  We would be glad to assist!

Chrea
Level 6

I have QBPro2012. I want to install and keep it on my new computer

@jwilsonca 

You should contact Support and ask for the installer file. If they refuse to help, you can use the trial version of a newer version as a workaround.

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