Hi jwilsonca,
Welcome to Community! QuickBooks Desktop 2012 has been discontinued, and support for this product is no longer available. However, you can download it with the CD included with your purchase.
If you don't have the CD, I recommend contacting our QuickBooks Desktop specialists at 1-833-317-2226, Mon-Fri: 9am-8pm ET. They will be happy to work with you personally, and assist you with accomplishing your QuickBooks goals as soon as possible.
Feel free to reach out again, if you have other questions. We would be glad to assist!