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contegolupus
Level 1

I just started my company and expect to be able to take online payments from clients. However my application to take online payments was declined because it's new. ??????

I can't provide 6 months of banking history because my company is new. 
So quickbooks doesn't actually accept online payments. This is a deal breaker.
2 Comments 2
Fiat Lux - ASIA
Level 15

I just started my company and expect to be able to take online payments from clients. However my application to take online payments was declined because it's new. ??????

What kind of business do you run? If you are running a service company, you can utilize a 3rd party app to accept online payments.

https://get.practiceignition.com/quickbooks

 

Otherwise, you can use a 3rd party merchant service

Comparison MF and QB Canada.jpg

Alex M
QuickBooks Team

I just started my company and expect to be able to take online payments from clients. However my application to take online payments was declined because it's new. ??????

Hi there contegolupus,

 

It's vital that all your transactions are correctly entered so that your sales totals can be accurate in your books/. QuickBooks Payments is a great way for your customers to pay you for your services directly from the invoices you send. I can point you in the right direction for assistance with your payment application.

 

For assistance with your payments application, you'd need to reach out to the QuickBooks Online Payments support team. They'll be able to view your account in a secure setting to provide information on the next steps required for the application if you haven't had the business open for that long. You can reach them by using these steps:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

 

If you have any other questions, feel free to reach out here.

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