Thanks for reaching out, M.
It appears the link you shared is from a different application or software. Could you please verify whether you used a third-party application or if you solely relied on QuickBooks to manage your journal entries?
If you're experiencing an error within QuickBooks, we can troubleshoot to determine if it is related to your browser.
To begin, sign in to your QuickBooks Online account using a different supported browser or clear your current browser's cache. This will disable any extensions and prevent the cache from storing your search history.
However, if you have used a third-party vendor, you will need to contact their support team, as they have the access and tools required to fix the error.
I'll also share this article in case you want to print a journal entry report in QBO: Print a journal entry report in QuickBooks Online.
You can reply to this post if you need further assistance.
