I made a rule on a transaction which was wrong, how do I undo that rule?

Hello,

QuickBooks Online comes with the awesome ability to sync to your online banking website. This means that your bank and credit card transactions can automatically be uploaded to the Bank Feed, to make reconciliation and organization much easier. I know how important bank rules can be in saving you time, but you're also able to remove them if you no longer need them or if you've made a mistake. 

Here's how to delete a bank rule:

1. Click the Banking tab on the left navigation menu. 

2. Select the Rules tab at the top of the page. 

3. Click the small drop-down triangle next to Edit. 

4. Click Delete. 

Once you've completed these steps, your bank rule will be deleted. I hope this gets everything sorted out for you. If you have any other questions, let me know. 

Have a great day!

I understand that disabling a incorrect rule will stop this from happening going forward but is there a way of reversing all the entries that used this incorrect rule or do I have to go and adjust each one ?

also, what is the difference functionality wise between delete and disable ? Is Delete gone forever and Disable is just turned off and could be turned back on later?

Hey there TAub,

Thanks for reaching out to us here. QuickBooks Online is a great tool to have to help keep you books balanced. It's important to know the effect bank rules have on transactions and the difference between deleting, and making a bank rule inactive. I can provide some information about bank rules.

When you make a bank rule and then apply it to transactions, the rules will stay even if you make the rule Inactive. In order to remove the rule from the transaction you would need to adjust it directly from the transaction itself. 

You are correct, deleting a bank rule will completely remove it from the system, when you disable a rule it allows you to activate it at anytime.

If you have any other questions, feel free to reach out here.

Thank you. That mostly answers my question but I have one part i want to clarify please.  Is there a way of adjusting multiple transactions at once or do I need to do each one individually?

OR if I edit the rule to have a different description would the program go back and identify the entries that it applied the rule to earlier and added/reconciled and no longer should be posted that way ?

Hi TAub,

Thanks for reaching back out here.  In this situation, I suggest reaching out to your accountant for assistance with reclassifying the transactions as a batch.  This will save valuable time so you can get back to business as soon as possible.  If you don't have an accountant we can help you locate a ProAdvisor in your local area.  In addition, when you edit a bank rule it won't be applied to previous transactions.  However, if you undo the transactions and return them to For review, you can then apply the rule.  Please be advised that this isn't the best course of action as it will affect other areas of your books such as associated reconciliations.  I recommend reaching out to your accountant on this.

Please don't hesitate to reach back out if you have other questions.  We're always glad to assist!