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It's great to hear that you're taking the important steps towards completing the FINTRAC, @chochu. Let me provide you with some additional information about this process.
Please note that understanding FINTRAC is crucial not only for compliance but also for ensuring the security of your financial system and protecting your personal information. You can also check out this article: What you need to know about FINTRAC. It offers valuable insights and emphasizes important factors to consider before moving forward.
If you still want to talk to our customer live support, you can follow these steps below:
- Sign in to your QuickBooks Online company.
- Hit the (?) Help.
- Choose the Assistant tab to get help from the QB assistant, or the Search tab to enter your question and find Help articles.
- Click Conact Us at the bottom.
- Enter keywords or simple phrases related to your concern, then tick Continue.
- Then select the Callback option.
Just make sure to reach out to them during their available hours so they can address your concerns promptly.
I've also included this article on how to set up direct deposit for your payroll in QuickBooks Online: How to set up payroll direct deposit in QuickBooks Online.
I'll be glad hearing updates after you reaching out the support. Please don't hesitate to click the Reply button and we'll be right here to help you every step of the way.
