Hi Greg1957. I'll be happy to guide you in the right direction. Based on the details you've shared, I suspect you may be experiencing system issues that are causing the internet issue. In order to troubleshoot this, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.
Let me know how you make out. I'll be a message away in case you need further assistance.