I want to chat with an expert

Hi there, 

Welcome to the Community. It's important you get the help you need. I'll be glad to steer you in the right direction so you're on the right direction with achieving your goals.

Based on the info you've shared, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support. 

Feel free to keep me posted on how you make out. I'll be on standby.

I lost my licence for the 2024. How can reinitiate it

Hi, Ben297. The easiest way to find your license number for a registered QuickBooks product is by signing in to the Customer Account Management Portal (CAMPS). Head to the Products & Services list and select Details. From there, you'll also see the product code together with the license number.

If you haven't registered it yet, the license number can be found in the original packaging for store-bought QuickBooks CDs. For digital versions, you can find the information in the original purchase confirmation email. You can also reach out to our Live Support team for further assistance.

Once you obtain the details, check out our guide for a complete QuickBooks Desktop installation.

Please don't hesitate to reply or create a new post if you have any other QuickBooks-related questions.