Thanks for reaching out to us regarding the support phone number you were given, @Wallabies2021.
Please note that we do have a specific contact support method in QuickBooks. We do not display support phone numbers here in the QuickBooks Community for security reasons.
To get the option to connect with a live representative, follow the following links:
- Go to the Help menu in QuickBooks, then choose the Search tab.
- At the bottom click on Contact us.
- Enter the keyword Account Management and Billing in the What can we help you with? box.
- On the next screen, scroll down to How would you like to connect with us section.
- Choose your contact option to initiate a discussion with a live agent.
You can also visit this link for our Support availability and schedule: Contact QuickBooks products and services Support
I want to make sure you get the answers regarding this concern. I'll be right here if you need further help with other tasks in QuickBooks. Have a nice day!