installation

Make sure to download the last installer file and use it on your machine. Another option, install the trial version to isolate the problem.

sorry to be so stupid however where do I find the last installer file?  I downloaded a new install on the new machine and installed.  I have done that 3 times.  I also ran QuickHub as it was suggested and that made no difference.

Hi there rmkenrick,

Thank you for reaching out about installing QuickBooks Desktop. It's a great program able to assist you in keeping track of your company's books on your computer without the need for an internet connection. I can point you in the right direction for assistance with installing QuickBooks Desktop.

In order to install QuickBooks Desktop 2020, you can go to the Downloads and updates page, and select the region, year and software you would like to download and install so that it can be set up on your computer from a new download.

if you have any other questions, feel free to reach out here.