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accounting692
Level 1

is anyone else having trouble with quickbooks transactions not updating from RBC

 
1 Comment 1
EduardA
QuickBooks Team

is anyone else having trouble with quickbooks transactions not updating from RBC

Welcome to the Community, @accounting692.

 

What I recommend is that you contact our Live Support team, since it is they who can look into why RBC transactions are not updating in QuickBooks. Here's how to reach them:

 

  1. Click the Help (?) icon, then go to the Search tab.
  2. Type "Support" into the search bar, and select Contact Us.
  3. Briefly describe your issue, then click Continue.
  4. Select your preferred support option: Appointment, Chat, or Callback; make sure to review support hours so you can connect.

 

In the meantime, manually upload bank transactions from RBC into QuickBooks Online (QBO).

 

Should you have any concerns, please leave a message and we will respond promptly.

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