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JR1225
Level 1

is this a scam

Hello. i called a QB phone number 1-888-676-3250 where i was try to get some support for an upgrade.  re the following i am not sure if i called a scam.

i immediately got through (which shocked me). they answered that it was QB but the first prompt was 'if you want IDR' press 1, and that was the only prompt.  i got through and spoke to someone but then i had an incoming call and he gave me a phone number to call back to.   both the quick response and the fact that he said to call him back concerns me.  is anyone familiar with this?  Thanks in advance.

3 Comments 3
Fiat Lux - ASIA
Level 15

is this a scam

Where did you get that number?

JR1225
Level 1

is this a scam

i googled for qb help and this site came up.  i did take a snap shot of the phone number but not the complete page.  at the bottom is say 'qbooptionss.com'.  i entered it now and doesn't look like the same page.  on the snap shot the pic does say 'Getting QucikBooks Errors?  Need Quick Product Support? We are here to help'.  thats all the pic shows??  Thanks

Fiat Lux - ASIA
Level 15

is this a scam

They are not Intuit Support. You can call 1.855.253.1536 from Monday to Friday between the hours of 9 AM and 8 PM EST

 

Any specific concern?

 

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