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KariD1
Level 1

licence and product #s to download Desktop Pro 2021 to another laptop

Can someone please tell me how I get my licence and product # so I can download my QB to a new laptop and flip my back file from old laptop to new?

Solved
Best answer October 03, 2021

Best Answers
Fiat Lux - ASIA
Level 15

licence and product #s to download Desktop Pro 2021 to another laptop

Run your QB on the old machine, open a file, and hit f2 key. You should find your license and product code in the product information window.

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4 Comments 4
Fiat Lux - ASIA
Level 15

licence and product #s to download Desktop Pro 2021 to another laptop

Run your QB on the old machine, open a file, and hit f2 key. You should find your license and product code in the product information window.

KariD1
Level 1

licence and product #s to download Desktop Pro 2021 to another laptop

What do you mean open a file?  I opened my QB on my old system, clicked f12 and nothing popped up

Fiat Lux - ASIA
Level 15

licence and product #s to download Desktop Pro 2021 to another laptop

Open one company file. 

Nick K
QuickBooks Team

licence and product #s to download Desktop Pro 2021 to another laptop

Hi Kari.

 

Eventually all companies need to update their computers and QuickBooks Desktop makes it a seamless transition. I'd be happy to help you get your license information so you can install QuickBooks on your new laptop.

 

There are a few ways that you can get your license information for QuickBooks Desktop the first way is as Fiat Lux mentioned. Open your QuickBooks and press F2 or Ctrl and 1 and a product information screen will pop up with your license information. Another way is to open a company file and then go to Help>My License Information and it will provide all your license information and if you have payroll as well. You can also contact us to get your license by using the number in this article or through Social Media: FacebookTwitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any questions let us know and we'd be happy to help!

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